All items are professionally packed by our own team. We only use the best packing materials.
And with total PayPal’s Purchase Protection.
Our gallery accepts payments in cash, VISA, and MASTERCARD.
Payments on our website can be made by bank transfer and PayPal.
Parts can be holded on paying a deposit of 10% of the price. These reservations expire after 30 days.
Customers can make the payment in several installments as long as the payment is made with PayPal.
Shipping and insurance
Shipping cost are not included in the product price, unless the destination is in the city of Madrid.
For the rest of world, items will be shipped through UPS, TNT or Fedex.
All our items are professionally packed by our own team using only the best packing materials and boxes. If item is very fragile or large, it will packed by specialist art shippers.
The insurance covers damage wanderings and transport. If you observe any deterioration in the package, write “damaged” in delivery note. We advised writing “Pending review” in case they did not see any damage.
Lots could be returned to our gallery within 14 days after delivered it. Customers should return items in the original condition and packaging.
If item is returned to us within the 14 days after delivery and there are no issues relating to shipping or damage, our gallery refunds purchased price of item, non including costs of delivery.
In the case of item suffered damage to the shipment, refunds including shipping costs too, as long as it is returned and without suffering other damages
Buyer pays return shipping costs.
In payments made through PayPal we adopt the same return policy established by this company.